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Project: Integrated Workflow Management in a German County
Duration: January-May 2006
Funding Organization: County in the State of Saxony
On behalf of a German county a concept was developed for the integrated workflow management for the service "Action plan for the building, extension, renewal and maintenance of roads". In future, using this concept, it should be possible to carry out these services down to the document and information level without media breaks.
Within the framework of the project, the introduction of an electronic workflow management system which electronically supports the management of documents and the entire work process was planned. This was seen as the only way to guarantee efficient and quality production as required by the county’s strategic plan. Currently, such processes remain predominantly paper based in many public administrations. In the future not only the internal process should be optimized, but also external organizations (e.g., telecommunication companies or power supplier) who are to be involved in the production of an action plan will be better integrated into the production process through electronic access rights, information rights and reading rights.
For the production of this concept, a new method was used which used reusable objects to describe the IT requirements of the administrative processes, achieving integration at a technical, semantic and organizational level.
Project: Efficient Administrative Structures as a Prerequisite for Successful Economic and Social Development in Rural Areas in Demographic Transition (A.S.A.P.)
Duration: January 2006-December 2007
Funding Organization: European Union, Interreg IIIB Neighbourhood Programme
The objective of this project was to create efficient administrative structures to improve economic and social development in rural areas against the background of demographic changes. The leading partner in this EU project was the County Ludwigslust. A total of 38 partners from seven countries in the Baltic Sea region (Denmark, Estonia, Finland, Germany, Latvia, Russia and Sweden) were involved.
IfG.CC executed this project in cooperation with the Chair for Geo-Ecology of the University of Potsdam and was responsible for the field of eGovernment. Research were carried out in the following areas
- Integration management (records management/Integrated workflow management)
- Network management (inter-organizational/inter-local cooperation)
- Access management
In each of these areas, new problem-solving approaches were developed and good practice experiences documented and exchanged which were especially attuned the problems of rural areas. A main focus in the project was e-health services, and case studies on the subject were conducted on-site in Denmark, Sweden and Finland.
Project: Scientific Consulting for the Hamburg Metropolitan Region
Duration: April 2006-December 2008
Funding Organization: eGovernment office, State of Hamburg
Within the scope of its eGovernment activities in the Hamburg metropolitan region, the government of Hamburg would like to provide certain citizen services, including car registration, regardless of organizational jurisdictions and state lines. Citizens should be able to access such services where it is most convenient for them, regardless of administrative borders.
The IfG.CC’s task is to critically and strategically monitor the implementation of the project and to scientifically support the project management. The strategic monitoring contains the analysis of results which have achieved up to now in order to be able to identify possible barriers early. The analysis includes organizational and technical aspects, but also "mental sensitivities".
Project: Scientific Monitoring of the Deutschland Online Car Registration Project
Duration: since January 2007
Funding Organization: eGovernment office, State of Hamburg
The goal of the project is the implementation of a technical, juridical and organizational solution for the online transaction of car registration without media breaks. The problem definition of the project is: How can car registration processes be designed for the future to make the best use of ICT?
Within the scope of this project, the IfG.CC has compiled several recommendations for the implementation and reorganization of electronic car registration. For example, a method was developed which makes it possible to reorganize structured processes. In addition, the IfG.CC has addressed scientific questions in the area of change management related to implementation issues in multi-level-systems. The IfG.CC also carried out judicial assessments in respect to car registration within the scope of the project.
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